KingSize Reviews

So I called them today on hold for over a hour and 9 minutes. This company can't get there crap together never was able to talk to a person it hung up. Still no confirmation on shipping yet. Ordered on May 22 it says will arrive 7-14 business days so if the order is ot picked yet how is this possible. We're at 10days as of today. Overall rating is 1/4 star. If I get my product I will never buy here again...

I found out every month they were charging me 14.95 for something there is no description
4 times this happened. And no receipt for what they charged me and i only purchased one thing from them.

I said i would never place another order with them, but i did and now after website says 7 to 14 day shipping a email comes says longer but no time frame. You call customer service they said one month and wont allow you to cancel the order. This was a birthday gift. Asked for super said will call me in one hour they called 2 days later when i was not home. I call back waited one hour on hold still got no one. Have called them several times cannot get thru they say they are busy, no company is busy 24 7 with that long of wait times. This place should be barred from selling. Law is you have option to cancel when they change the shipping times on you, but she said no way and not even super will cancel it. Do not and i repeat do not buy from this place. You will be sorry.

Shipping takes forever. Customer Service does not exist.
Can't cancel order, restocking fee, no one answers emails.
Just don't bother...

They did not hem to pants to my specifications, mailed to wrong address. I do not recommend this company.

I ordered a product online and used a debit card to purchase the product from King Size. It was promised to be delivered within certain parameters of time. Once I placed yhis order and within several days I tried to track this order. It couldn't be tracked. When I went to their website and inputted my order number, etc., I received a reply in small red print that they had no information concerning my order. I then hit the 'chat' button provided on their website, and nothing happened--no rezponse. Then I emailed them and got a form response back that did not address my situation. I called them on their customer service number provided and got put on hold, and for over an hour I was still on hold, so I hung up. This situation went on over a period of one-and-a-half to two weeks, of me doing all of the above repeatedly. Then I tried to cancel the order, to no avail. I just got no response or form emails back. I finally got a live person after waiting about 15 minutes on hold, who told me that the product that I ordered was being shipped and that it would take a good week-and-a-half to receive it? I asked her what I had to do to cancel this order. She told me that she would send to me a return label with the product and that I could mail the product back, and I would receive my refund when King Size received the product back. This would probably be in 5 years if ever? So I'm still waiting to receive this product? I may file a police report for theft and fraud, and I will spend the rest of my life on and off giving these jerk-balls a bad rap.

Slow A. F and Still no order! Never have I experienced such lack of customer Support and Slow moving company! Ordered 2 weeks ago still NOTHING! DONT ORDER FROM THESE CLOWNS YOU WILL REGRET IT!

I was working on doing my Christmas order around Dec. 8 or 9,2020, and I was buying some polos for my husband that were listed at $4.99 on the website. Once I added the polos to the cart, they appeared in the cart at the price of $9.99. I talked to a customer service rep. Via their online chat and he couldn't help me, so I ended up calling in to customer service to get them to honor the $4.99 price. The customer service rep. On the phone ended up going into my account and placing my order and promised that after my order had been shipped, I would be given a refund of the $20 or so to bring the prices back down to the $4.99. I received the order and lo and behold - full price is on my credit card and not only that, but an additional charge came out of my bank for $2.14 that I have no idea of what it's for! Also - the customer service rep. Had removed the coupon code I had on my account for free shipping and 50% off the highest priced item and I ended up paying for shipping as well! My order, which was around $130 before I called customer service ended up being over $170! I called customer service today, figuring that maybe they had forgot to apply my $20 refund or it was just taking a long time because of the holidays and the customer service rep. Told me that my refund had been denied! They're now claiming that I had a $40 off applied to my order, which is why they didn't honor the $20 refund. I have no knowledge of this $40 off being applied and was not discussed by the original CSR - if anything they applied $40, not took off $40. Also, I was buying my husband 6xl polos and somehow the size in my cart got magically changed to XL. Now instead of doing an even exchange they want me to send back the original while charging me for the new one. I've pretty much had it with this company and their bait and switch tactics. Also - don't sign up for their membership club - they say the first month is free - it's not - and to cancel your membership you can't just do it on their website - you have to call them up and it's a different phone number from the regular customer service who won't/can't cancel your membership!

My jacket just arrived 13 days from shipping. It is very cheap looking. I will never buy any clothes from them again. It cost nearly $70,60% off regular price. I wouldn't purchase it at a price of $20. It has no style and cheap material.

Received a different hoodie than I had ordered and it appeared to have been worn. No invoice enclosed. They would require me to pay for the shipping return for their mistake. Toll free customer service number always busy. I discovered all the negative reviews posted everywhere, including Facebook, after the purschase. Awful experience. Feel bad for people on low incomes and the dishonesty that they have to experience.

I cancel my account and 3 month later they sent me a bill for $140 dollars because I had a balance of $2.00 according to them even though I was told I paid full balance and closed my account. Clothing is trash and worst part is the dishonesty, will never do business with anyone associated with them.